Press and hold the Volume/Power knob on the center console for about 15 seconds until the screen goes black and the Audi logo reappears.

A hard reset is the first and easiest step to clear software glitches that cause the system to freeze or remain black. The method varies by model:

Simultaneously push the Navigation button up, the Radio button up, and press the Center Control Knob down. Hold for a few seconds until the system reboots.

A blown fuse is a common cause for a completely dead MMI unit. Most Audi MMI systems are powered by multiple fuses located in the passenger-side dashboard or the rear trunk panel. Part 2: MMI Won't Turn On - Amplifier and & Testing