Best Buy Drone Return Policy File

: If a drone is defective or was sold as "new" but was actually used/bound to another account, you may be able to have the fee waived by speaking with a manager or calling Best Buy Customer Service. Critical Return Requirements

Unlike many other products, drones are subject to a if they have been opened. best buy drone return policy

The time you have to return a drone depends primarily on your membership status: : 15 days from the date of receipt. : If a drone is defective or was

: Items purchased between October 31 and December 31, 2025 , had an extended return window through January 15, 2026 . The 15% Restocking Fee : Items purchased between October 31 and December

: There is typically no fee if the product remains in its original, sealed packaging.

: 60 days for most items (excluding marketplace products).

To ensure your return is accepted, you must meet several conditions set by the Best Buy Return & Exchange Policy : Best Buy Return & Exchange Policy