If a product is within its warranty period and suffers from a known defect (e.g., Bluetooth connectivity issues in older QuietComfort earbuds), Bose may "buy back" the faulty unit by replacing it with a . For products out of warranty, Bose frequently offers a discounted upgrade to a current model as a loyalty gesture. Environmental Responsibility
: Products purchased through this program are considered final sale and cannot be returned or exchanged for a refund. bose buy back
: After Bose receives and verifies the old product, the new item typically ships within 3 to 4 days . 2. Key Terms and Policies If a product is within its warranty period
: Credit amounts vary based on the specific product being traded in and the new product being purchased. Offers can reach up to $300 . : After Bose receives and verifies the old
: While the purchase is final sale, the standard Bose product warranty still applies to the new device. 3. Alternative "Buy-Back" Scenarios
The process is primarily handled online through the dedicated Bose Trade-In portal .
It is critical to understand that these transactions differ from standard retail purchases: