The coursebook from the Oxford University Press Express Series is highly regarded as a practical, short-course resource for professionals who need to improve their communication skills over the phone. Key Features & Content
Focuses on confidence building and practical "survival" phrases English for Telephoning EXPRESS SERIES
: It provides a wealth of useful phrases and expressions designed to build confidence in learners who struggle with the lack of body language cues during phone calls. General Consensus The coursebook from the Oxford University Press Express
English for Telephoning (Express Series) : Gordon Smith, David English for Telephoning EXPRESS SERIES