A study focused on pharmaceutical firms needing robust procurement systems to reduce production time during and after the pandemic.
Robust ERP systems, combined with strong IT capabilities, were identified as crucial for organizations needing to adapt to supply chain disruptions and shifting inventory management practices during the crisis. IT Leader Profile: Upgrading ERP During a Pandemic
While there isn't one specific widely-cited academic paper with that exact title, several research articles and case studies cover this specific scenario: IT leadership navigating complex ERP (Enterprise Resource Planning) upgrades during the unique constraints of the COVID-19 pandemic. A study focused on pharmaceutical firms needing robust
A case study on upgrading to a cloud version and the strategic use of UI changes to ease transitions. A case study on upgrading to a cloud
Many leaders successfully managed the transition by moving from legacy on-premise systems to online cloud versions. In some cases, introducing new user interfaces before the full go-live helped minimize user strain.
The pandemic forced vendors and IT teams to move to entirely remote implementation processes, which introduced new challenges in communication and coordination.