Buyers had a 7-day or 250-mile return policy to test drive the vehicle, with the option to return it if dissatisfied. Key Takeaways from Vroom's Operations: No Negotiation: Prices were fixed.
Vroom facilitated financing through partners like Chase and Ally. Documents were signed electronically, and buyers uploaded identification and insurance. vroom car buying
As of January 2024, , meaning they are no longer buying or selling used vehicles directly to consumers . They are currently selling their existing inventory wholesale and focusing on their subsidiaries. Buyers had a 7-day or 250-mile return policy