If you plan to use T-Mobile's program to keep your current phone:
They do this through programs like (if you keep your current phone) or Carrier Freedom (if you need to trade it in) . They will reimburse your previous carrier's remaining phone payment balance and early termination fees (ETFs) up to $800 per line (on up to 4 lines) via a virtual prepaid Mastercard . 📋 Step-by-Step Guide to Have T-Mobile Pay Your Contract
You must be switching from a supported competitor like AT&T or Verizon . will tmobile buy my contract
If you are doing a trade-in program, surrender your old device at this time . 5. Submit Your Rebate Claim Once your T-Mobile lines are active: Go to the T-Mobile rebate portal at Switch2T-Mobile .
Before doing anything, ensure you meet T-Mobile's strict reimbursement criteria: If you plan to use T-Mobile's program to
Expect to receive your virtual prepaid Mastercard via text message within after your submission is approved .
Do not cancel your current service yet! You must grab your paperwork while your old account is still active: Log into your current provider's app or website. If you are doing a trade-in program, surrender
Your current account must be in good standing with your current carrier . 2. Capture Proof of Your Contract